Medical Administrative Assistant

Medical Administrative Assistant

Managing and maintaining patients’ medical records and information

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Student Success Stories

"Thanks to North-West College, I’ve had the opportunity to acquire skills that I needed to be successful! Thanks North-West!"
Gabrielle Maria Romero
"I developed great self-esteem working with the staff and instructors of North-West College. They helped me so much I was able to move back to my home state and was employed by the first employer I submitted my application with. Thank you so much for the learning experience that I received from your school!"
Diantha Polley, Medical Assistant
"I came to North West College Riverside campus not knowing what I wanted to do in life. I learned to have compassion and understand the patients. I have a job now as a medical assistant and all I could say is I'm very grateful that I attended this college."
Elizabeth V. Ruiz, Medical Assistant
"Tell us your story!
How did your experience at North-West College help you? Did our career services team help you find a job after you graduated? Have you been promoted to a new position?
If you have a story you would like to share, we would love to hear it! "
North-West Family

Medical Administrative Assistant Course Material

The Medical Administrative Assistant program at North-West College provides students with the fundamental skills and knowledge required to work with patients and medical records in a health care or medically oriented environment.

The program is divided into eight class course modules, including a 180-hour clinical externship where students will apply the skills they learn in the classroom in an actual health care practice setting.

Courses for this program include:

  • Seminar for Success - Orientation and success building course for Career Review of basic math, language, vocabulary, and writing skills. Introduction to core career classes, availability of community resources, outlining, summarizing, managing credit, and other life skills
  • Medical Financial Procedures - Medical Terminology, Transcribing, Payroll, Banking, Bank Reconciliation, Bookkeeping, Day Sheets, Accounts Payable – Invoices, Accounts Receivable, Reproductive, Endocrine, Excretory, Special Senses, and Respiratory Systems
  • Secretarial - Medical Terminology, Transcribing, Correspondence, Memos, Filing and Maintaining Medical Records, Mail Handling, Accounts Receivable, Collections, Processing Patients, Medical and Legal Issues, Medical Ethics, Nervous and Digestive Systems
  • Basic Office - Medical Terminology & Abbreviations, Pharmacology & Use of PDRs, Prescription Authorization, Vital Signs, Disease, Ordering Supplies, Job Responsibilities, Proofreading, Body Structure, Muscular and Skeletal Systems
  • Communications/Computers - Medical Terminology, Résumés & Employment Applications, Mock Interviews, Telephone Techniques, Making Appointments, Rapport with Patients & Fellow Team Members, Courtesy & Respect, Scheduling Patients for Surgery, Discharge Summaries, Professional Conduct, Guidance in Professional Appearance & Building Self-Esteem, Doctor & Medical Specialties, Basic First Aid Knowledge, Lymphatic, Cardiovascular, & Integumentary Systems, Introduction to Computers, Word, Excel, Medi-Soft, Processing Electronic Insurance Claims, Creating Professional Quality Résumés, Internet, Advanced Word and Excel
  • Insurance II - Insurance Terminology, CPT Coding, ICD-9 CM Coding, Insurance Billing (CMA-1500) for: Private Insurance, Medicare, Medi-Cal, SDI, and Worker’s Compensation, Insurance Verification
  • Career Seminar - Internship Workshop, Career Readiness Workshops, New Student Orientation, and CPR Certification
  • Clinical Internship - Internship to apply the knowledge and skills learned in the classroom in an actual practice setting

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Medical Administrative Assistant Training in Los Angeles, West Covina, Pasadena, Pomona, Long Beach, Glendale, Riverside, Santa Ana
Medical Administrative Assistant Training in Los Angeles, West Covina, Pasadena, Pomona, Long Beach, Glendale, Riverside, Santa Ana
Medical Administrative Assistant Training in Los Angeles, West Covina, Pasadena, Pomona, Long Beach, Glendale, Riverside, Santa Ana